Esperanto-USA Retbutiko


Using the Retbutiko

In our online store (Retbutiko), you'll find hundreds of books, CDs, DVDs, and gifts in Esperanto or about Esperanto. We sell not just our own publications, but also items from around the world.

Green Bar:
Please note the green bar at the top of the page with links displayed in white. This green bar is always displayed. The 'Home' link will always return you to the starting page.

Log In:
You can browse without logging in, but you MUST LOG IN to purchase items from the store. If you have not created a Customer Profile yet, click on the 'create account' link in the sidebox titled 'Login' (the sidebox near the top on the right). Then click on the 'signup' button and fill in the account information. Choose a password that you can remember. Make sure you enter your e-mail address correctly or you will not be able to log in again. See our Privacy Notice to learn about how we use your personal information.

Categories:
To start your shopping, choose a product or service from the "Category" menu in the left column of this page. The categories and sub-categories are always available in the left column.

Search:
You can quickly search for a specific item in our catalog using the "Search" sidebox in the right column of this page. To perform a more detailed search, click on the link "Advanced Search". If your search value includes Esperanto characters, you can use Unicode characters or use cx, gx, ... ux.

Shopping Cart:
Add items you choose to buy to your "shopping cart". Your shopping cart is always available - see the sidebox titled 'Shopping Cart' at the right hand side of the page. You can always add or remove items from your shopping cart until you check out.

Currency:
Prices for all items are shown in American dollars.

Discounts:
If you are a member of Esperanto-USA, we will update your membership status automatically so you will receive member discount on many products. See Quantity/Member Discounts.
Discounts are shown during the checkout process. If you did not receive a member discount, but think you should have, please contact us.

My Account - your profile:
Once you have logged in, the links in the green bar at the top of the page are 'Home', 'Log Out', and 'My Account'. The links 'Shopping Cart', and 'Checkout' will appear if you have items in your cart. You can click on 'My Account' and edit your personal information at any time.

Checkout:
When you wish to send your order, click on "Checkout". Make sure the billing address and the shipping address are correct. After you have paid for the order and received the confirmation, your order will be sent to Esperanto-USA. Later, you can go to 'My Account' and check on the status of your order.

Back In Stock Notifications:
If a product is sold out, you can request to be notified when it is back in stock. See Back In Stock Notification.

Wishlists:
You can set up a wishlist and then add items from our bookstore to your list. See Wish Lists.

Many of our procedures, terms and conditions can be found in the menus "Information" and "Important Links" in the left column of the page. Nevertheless, if you have a question, do not hesitate to contact us.

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